TRS Staffing Solutions were established in 1984 and are a leading engineering specialist recruitment company with 19 offices across 6 continents. Our Middle East Rail Division are the market leaders in Staffing for Rail & Metro projects and are currently central to staffing many of the major rail program of works in this region. We are currently looking for a Performance Operations Manager to work on the metro and tram lines in Qatar.
The Performance Operations Manager shall develop operational performance of rail projects, develop standards and achieve targets for safety, operations, service reliability and customer service.
He shall be able to:Develop strategies to ensure performance;Manage the development and implementation of a Performance Regime that measures the effectiveness and the quality of the service delivered by the end-state OperatorsEnsure the overall consistency between the performance regimes of the Operators ,the regime of their Subcontractors, the performance of the SystemsMeet KPI’s according to targets and monitoring Operator’s performanceAssess the Performance Regimes currently in place and build corresponding simulation models
Bachelor or Master degree in Engineering or any related discipline10 years of railway experience, preferably in the Performance area, Controls and Commercial Working knowledge of control centre operations, station operations, train operations and depot operationsExcellent proficiency in simulation models
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